In the August 2010 McKinsey Quarterly, the authors of “Tech-enabled Business Trends” outline their thoughts on the top ten most impactful technology trends affecting business today. It’s an interesting list, and hard to argue with the impact of the items discussed individually, or collectively. It’s a worthwhile read for some insights into some of the more important tech trends businesses face today.
One quote stood out, though:
“Advancing technologies and their swift adoption are upending traditional business models. Senior executives need to think strategically about how to prepare their organizations for the challenging new environment.”
The overarching trend behind all of the individual technology impacts discussed in the article is the increasing importance of the so-called “Consumerization” of IT. Consumers, as they work in their day-to-day lives with smart phones, Google products, Facebook, Twitter, etc., have an increasingly high expectation for application quality and convenience. An expectation they have begun to demand in their corporate lives as employees or “consumers” of business services. IT shops are struggling to keep up.